+359 52 580499

Delayed or cancelled flight at Sofia Airport?

Get €250 to €600 compensation per passenger

Free claim check and submission

Rated ★★★★★ by our customers (Google)

10+ years of proven experience

No risk for you

5.0 / 5 · 265+ reviews
5.0 / 5 · 505 reviews
Thousands of passengers helped by us
2500+ successful cases in Bulgaria and the EU

Sofia Airport — key information

Text for Sofia Airport - key information

IATA code

SOF — Sofia Airport

Terminals

Terminal 1
Terminal 2

Passenger traffic

7 million passengers
a year

Airlines operating from/to Sofia Airport

Whichever airline you flew with — if your flight departed from or arrived at Sofia Airport, your rights are protected by law.

Compensation for a disrupted flight from/to Sofia Airport

What compensation is due for each passenger?

Compensation amount by flight distance — €250, €400 or €600

€250 < 1500 km

€400 1500 - 3500 km

€600 > 3500 km

Do you have connecting flights?

On a journey with a connection, compensation is calculated on the whole route from the first departure to the final destination — not just the single flight. This means you may be able to claim a higher amount.

Check for free

Distance	Compensation	Example destinations
up to 1,500 km	€250	Text for Sofia Airport
1,500 – 3,500 km	€400	Text for Sofia Airport
over 3,500 km (outside the EU)	€600	Text for Sofia Airport

Frequently Asked Questions FAQ

What documents are needed to claim compensation for a flight problem?

It is necessary to keep a flight document - reservation or boarding pass. Anything else needed will be automatically generated on our site once you register your claim.

Am I entitled to compensation for a delayed flight?

If your flight is delayed because of the airline, you are entitled to compensation of between €250 and €600, depending on the length of the route.

Am I entitled to compensation for a cancelled flight?

If the airline cancels your flight and notifies you less than 14 days before the departure date, then you can claim compensation.

Am I entitled to missed connection compensation?

If you miss a connection and arrive at your final destination more than 3 hours late, then you can claim compensation.

Am I entitled to compensation for denied boarding?

If you turned up on time for your flight and with all the necessary documents for the journey, but the airline still denied you boarding, then you can claim compensation.

If I travel for work, am I entitled to compensation and to whom will it be paid if my employer has paid my ticket?

Even in cases where you are travelling on business, the compensation is due to you personally, as the Regulation provides for these compensations for the inconvenience caused to the passenger.

When will my compensation be paid?

Sometimes claims are settled very quickly and compensation can be obtained within two weeks. In other cases, however, where administrative and judicial action has to be taken, it is not possible to say exactly when compensation will be paid, as the procedures vary in length.

How to find out the status of my claim?

For each new update on your claim, you will receive an email with details and a timeline of the stage of the procedure. At any time, you can log in to your account on our website and check the status of your claim.

How much do Aeroisk services cost?

Our remuneration is 30% of the value of the compensation and other amounts claimed in the claim (e.g. additional costs, value of tickets) and is payable only when the airline pays the amount. For detailed information on the cost of our service, you can view here.

How much compensation can I get?

The value of the compensation depends on the length of the route:

up to 1,500 km - €250
between 1500 and 3500 km - 400 euros
over 3500 km - 600 euros

How to claim compensation for a problem flight?

Filing a claim takes no more than 5 minutes. You fill in the flight number and date and follow the registration steps. The process is easy and convenient, and our colleagues are available if you do have any questions or need assistance.

What to do if the airline claims the delay is due to bad weather, strike or other extraordinary circumstance?

Airlines very often try to avoid paying compensation by claiming that there were some extraordinary circumstances. This shouldn't put you off, because it usually turns out that this is not the case. So register your claim and leave the rest to us.

Popular routes from/to Sofia Airport

Choose your route and start your check right now:

Sofia - Varna

Can't see your flight? No problem. Check it here →

How to get compensation for a disrupted flight from/to Sofia Airport

You enter your flight details

It only takes 2 minutes. Quick, easy and completely free for you.

We work on your compensation

We handle the entire procedure – from filing the claim to the final result.

You receive your money

Straight to your bank account. We only charge a fee if we succeed.

Did you have a delayed or cancelled flight from/to Sofia Airport?

Free check
No risk
2 minutes

Why choose Aeroisk as your trusted partner to collect your flight delay compensation:

You pay nothing if you do not receive compensation;
You save time and nerves while we negotiate with the carrier and manage the whole procedure;
You do not need legal or aviation technical knowledge.