When are you entitled to compensation, reimbursement and additional expenses from Bulgaria Air?

Compensation for delayed flight from Bulgaria Air

Passengers who arrive more than three hours late may be entitled to compensation for a delayed flight from Bulgaria Air of up to €600. 

There are some extraordinary circumstances that would exempt the airline from paying compensation such as bad weather, problems at the airport, a strike by traffic control or airport staff. In order to take advantage of this, the actual reason for the flight problem must be proven by the airline.

If the flight delay is due to a technical problem or a strike by Bulgaria Air staff, then compensation is due.

Depending on the route of the flight you have a different time limit to make a claim against the company, but there is a limitation period of at least 1 year from the date of the flight during which time you can make your claim.

If you have a delayed flight with Bulgaria Air, you can enter your flight details. Our team will check and let you know what the airline owes you. We'll be available to help you get compensation for a delayed flight from Bulgaria Air.

Compensation for cancelled Bulgaria Air flight

If you have a flight with Bulgaria Air and it is cancelled less than 14 days before the flight date, then you may be entitled to compensation of up to €600 for the cancellation. Check here

In addition to compensation, Regulation 261 also entitles you to a replacement flight or a refund of the ticket price, as well as care - food, drinks, hotel, airport-hotel-airport transfer when the replacement flight is the next day. All this must be provided by the airline, even if the flight is cancelled at the last minute due to extraordinary circumstances.

Bulgaria Air does not owe you compensation if the flight is cancelled due to circumstances beyond their control. For example - very bad weather conditions, a problem at the airport or traffic control restrictions

However, in most cases, passengers whose flight is cancelled just before the scheduled departure time have the right to make a claim for compensation against Bulgaria Air.